| Main Market: | North America, South America, Western Europe, Eastern Europe, Eastern Asia, Southeast Asia, Middle East, Africa, Oceania, Worldwide |
|---|---|
| Business Type: | Manufacturer, Distributor/Wholesaler, Exporter, Seller |
| Brands: | ZT-PACK |
| No. of Employees: | >100 |
| Annual Sales: | 15,000,000-20,000,000 |
| Year Established: | 2001 |
| Export p.c: | 80% - 90% |
We are china high-tech enterprise integrated with R&D, manufacturing, marketing and service.
We committed with turnkey solutions for customers.
We have already produced machine for different industries, so we can avoid machine problem when we building machines for you.
We desire to make more pratical machine for real production, so we are happy to produce in our site with client samples this will make machine better and easier when client use in their own factory.
ZT-PACK is a national high-tech enterprise and has obtained ISO9001 quality system certification and EU CE certification. Up to now, ZT-PACK has served more than 600 domestic customers and more than 1,000 foreign customers. Its excellent performance and perfect after-sales service system have won unanimous praise from users.
1. Zhongtai guarantees that the equipment supplied is fully designed and manufactured in accordance with ISO9001:2008 standards, and its quality management model is certified and effective.
2. Zhongtai guarantees that it is responsible for the quality of its outsourcing supporting parts and equipment, has carried out strict factory inspections during the procurement, and guarantees to provide its product quality assurance certificate, instructions for use and inspection reports and other relevant materials.
3. Zhongtai guarantees that the processing technology provided is complete, the testing methods are complete, it is manufactured with first-class technology and materials, and the technology is advanced, the appearance is beautiful, and that the provided equipment is correctly installed, operated and maintained on-site. Have satisfactory and reliable performance during the service life.
4. Zhongtai guarantees to conduct a comprehensive inspection of the quality, specifications, performance and quantity of the equipment before delivery.
5. Zhongtai's products are put into operation for free maintenance service during the warranty period, and the service will not stop after the expiration date.
Pre-sale service
The company’s professional engineers provide customers with free pre-sale technical consultation, and make scientific and reasonable equipment layout, process flow and other system overall design and planning according to your company’s actual needs, so that your company’s production line can be the most economical and practical And beautiful and generous.
Commissioning service
Instructing installation and commissioning services, a full-time service engineer with many years of relevant experience is responsible for the installation and commissioning of the equipment to the qualified inspection and acceptance, and it is set into production.
And cooperate with the production company to conduct staff training, so that the company has a team of skilled equipment use and maintenance personnel.
Regular service
Regular routine service inspections. In order to ensure the long-term stable and smooth operation of the equipment, we provide one or two free on-site comprehensive services every year. After the service, the serviced unit will report the service status and sign the service card.
Detailed service report
Whether it is a general regular service inspection, or an annual maintenance or repair, our service engineer will provide a detailed service report for your factory and our company to reference and save, so that you can grasp the operating status of the equipment at any time.
Service Hotline
Our company provides a 24-hour service hotline: 13951200080.
If your equipment is in an emergency situation, you can contact our after-sales team immediately to deal with the emergency situation and minimize the loss caused by your company’s downtime.
We guarantee to receive Customer's repair request will be responded to within 24 hours.
Sufficient parts inventory
In order to reduce the cost of customers’ parts inventory and provide better and faster service, the company has advanced equipment, parts are manufactured by itself, and is ready to stock sufficient equipment parts at any time.
Therefore, at any time, your factory The parts required for repair or maintenance can be provided quickly
Professional technical training
In order to ensure that the technical personnel of your plant can correctly grasp the performance, operation and maintenance procedures of the equipment, in addition to the normal installation site technical training, we can provide users with on-site training and operation conditions of other similar manufacturers, and can also be held in our company Various types of professional training are conducive to users to master the technology faster and more comprehensively.
Software and consulting services
In order to let your company’s technical staff know more about the equipment-related information, we will arrange to send or mail the equipment information and the latest information magazines from time to time.
Service time commitment
Equipment major, medium and minor repairs are defined by negotiation between the two parties. If the repair conditions are available, our company guarantees that minor repairs will be completed within 24-30 hours of actual time, medium repairs will be completed within 2-3 days, and major repairs will be completed within 5-7 days. The after-sales service department is a professional department responsible for the installation, commissioning, maintenance and repair of products. It is also a window for the company to contact customers. The service engineers in this department all have the title of intermediate engineer or above, and receive long-term professional technical training. High-quality after-sales service team, high-efficiency after-sales service quality, one-year free maintenance, lifetime warranty after-sales service commitment, and after-sales service style of customer consideration, make customers feel comfortable buying and using our products.
After-sales commitment
The company's products are put into operation for free maintenance service during the warranty period, and the service will not stop after the expiration date.
The development of ZT-PACK has eight major advantages:
1. 60-person pre-sales service team:
ZT-PACK provides customers with one-stop overall planning solutions such as new plant layout, new plant design, and old plant renovation.
2. A solid and reliable 100-person technical R&D team:
ZT-PACK has several old engineers who have been engaged in the research and development of packaging machinery for more than 30 years, and dozens of young and middle-aged packaging machinery research and development engineers who have grown and developed in ZT-PACK for more than ten years. Potential packaging machinery design talents enter the group technology center; ZT-PACK also pays special attention to introducing undergraduates, graduate students and senior talents who have won national science and technology awards from national 985/211 key universities to enrich the work of ZT-PACK.
3. Hundreds of loyal employees:
The development of the enterprise relies on people-oriented, ZT-PACK has more than 100 old employees who have worked for more than 5 years.
4. After-sales team of 100 people:
ZT-PACK has an after-sales service team of more than 20 people. They have excellent technical service level and are always on call to provide customers with nanny-style and humanized after-sales service.
Warmly welcome customers at home and abroad to visit ZT-PACK for on-the-spot inspection and guidance!
